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Stalking the Elusive Requirements Definition!
I’ve been lucky to have had some very interesting jobs during the course of my career. One stint as an applications auditor gave me lots of insight that applies directly in my current role as an...
View ArticleOutputs are important, but behaviors are better
Our research prediction paints a gloomy picture for the success of social initiatives. We expect them to fail to deliver the hoped for value 80% of the time. The culprits are an over-emphasis on...
View ArticleData Is Like a Dead Chicken
With all the hype around big data, there is a misconception developing that more data is a good thing. This is wrong. Wise leaders of business intelligence and analytics initiatives understand that...
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The delicate balance between knowledge sharing and rules
One of the tenets of KM initiatives that rings true based on my experience is that knowledge sharing is a voluntary activity. In contrast to previous deployments of enterprise wide systems like ERP or...
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Where has all the Social gone?
Do you wonder where all the interest in social went? Once the hottest trend since sliced bread, interest in social definitely dissipated. Based on my client conversations and research, I surmise that...
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Digital Workplace Interest Growing Steadily
Much of my inquiry of late relates to digital workplace. We’ve seen a steady growth in interest from clients who want to harness the power of intuitive technologies to make employees carrying out...
View ArticleBuilding a Foundation For Knowledge Sharing
It’s interesting how knowledge management is one of those topics that periodically re-emerges as a “must-do” program. It seems to happen after an organization struggles with a complex problem that it...
View ArticleAll Digital Workplace, All the Time
This week was my sandwich week between the Digital Workplace Summit in London which just concluded and Symposium in Orlando next week. What struck me about the meetings during the Summit is how many...
View ArticleDigital Workplaces Need a Balance of Aptitudes
At some point in my childhood I needed glasses. When I got that first pair of spectacles, I began to notice all the other people in my milieu who also wore glasses. It’s not that they just started...
View ArticleManagers! Why are you telling employees you don’t want them to collaborate?
Collaboration is the oft-stated goal of a myriad of technology deployments from knowledge management to social software to digital workplace. Managers tell Gartner they want to reduce duplicated effort...
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